Satisfaction Guarantee

Just follow these instructions, fill out this form, and hit the submit button to submit it to Lunaire Hotels.

The reason for the claim must be stated, and a completed Claim Form submitted, within 24 hours of the "broken promise" accident.

The form indicates all the required information for your claim.

Luniaire Hotels will contact you within 24 hours of submitting your claim.

Full Name

Full Name :: Please enter your full name

 

e-mail Address

e-mail Address :: Please make sure to eneter your full and correct email address, in order for us to contact you.

 

Corona Club Number

Corona Club Number :: Please fill in your Corona Club Membership Number, if you are already a member.

 

Reservation Number

Reservation Number :: Please enter the Reservation Confirmation Number

 

Hotel Name

Hotel Name :: Please enter the name of the Hotel or Resort where the promise was broken

 

Promise / Advertising

Promise / Advertising :: Please enter information about the Promise / Advertising which has been broken

 

Have you reported the broken promise?

YES
NO

 

Name of Person

Name of Person :: Please let us know the name of the person you informed about the broken promise

 

How was the Promise broken?

How was the Promise broken? :: Please let us know in detail how we broke our promise/advertising

 

Additional Comments

Additional Comments :: Please enter additional information here

 

 

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