Satisfaction Claim Form
Guest Satisfaction Guarantee

Just follow these instructions, fill out this form, and hit the submit button to submit it to Lunaire Hotels.

The reason for the claim must be stated, and a completed Claim Form submitted, within 24 hours of the "broken promise" accident.

The form indicates all the required information for your claim.

Luniaire Hotels will contact you within 24 hours of submitting your claim.

 

 

 

Full Name :: Please enter your full name
 
e-mail Address :: Please make sure to eneter your full and correct email address, in order for us to contact you.
 
Corona Club Number :: Please fill in your Corona Club Membership Number, if you are already a member.
 
Reservation Number :: Please enter the Reservation Confirmation Number
 
Hotel Name :: Please enter the name of the Hotel or Resort where the promise was broken
 
Promise / Advertising :: Please enter information about the Promise / Advertising which has been broken
 


 
Name of Person :: Please let us know the name of the person you informed about the broken promise
 
How was the Promise broken? :: Please let us know in detail how we broke our promise/advertising
 
Additional Comments :: Please enter additional information here
 
  
 
 
 

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